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IPhone App Issues IPhone App

#1 User is offline   Teriann 

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Posted 2022-February-03, 21:28

I have two issues when using my App to play on BBO. First, if I switch focus of the App anywhere else (e.g., to look at an E-mail), it signs me out of BBO. When using a Browser, I can change the focus for a long period without getting signed off. Is this some issue with my IPhone setup or with BBO.

Second, if I am sitting in my car (a BMW if that matters) with my IPhone connected to the car and I start the BBO app, BBO forces my IPhone to make a telephone call (t0 my number I believe). Why is it doing this?

First issue with IOS 15, not sure if I had it before. Second issue with all IOS versions.
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#2 User is offline   smerriman 

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Posted 2022-February-03, 22:22

BBO requires a ping every few seconds to confirm you're connected. I'm guessing your phone is set to not allow BBO to keep running in the background.
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#3 User is offline   barmar 

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Posted 2022-February-07, 16:39

We think this is something Apple changed in the iOS upgrade. When you switch to another app, the BBO app is suspended, so it can't respond to the server's connection checks.

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