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Hand database (deal archive) broken?

#1 User is offline   bjacobs 

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Posted 2020-September-13, 16:57

Today when I try to upload a set of boards, I get the message "Could not access hand database" when trying to create a folder.

The folder apparently creates, but when I import a .LIN file, the deals do not display.
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#2 User is online   pilowsky 

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Posted 2020-September-13, 18:28

It's a quirk of the interface.
The deals have uploaded.
You simply have to click out of the folder then click back into it! Hey, presto Your deals are there.
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#3 User is offline   bjacobs 

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Posted 2020-September-13, 19:07

View Postpilowsky, on 2020-September-13, 18:28, said:

It's a quirk of the interface.
The deals have uploaded.
You simply have to click out of the folder then click back into it! Hey, presto Your deals are there.


Well thanks, but I knew that. It was the error message that was new to me.

And I'm fairly sure something is broken ... in fact I've just logged in again, my new deal folder is gone, and my old folder from Friday has returned. Help!
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#4 User is online   pilowsky 

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Posted 2020-September-13, 20:10

View Postbjacobs, on 2020-September-13, 19:07, said:

Well thanks, but I knew that. It was the error message that was new to me.

And I'm fairly sure something is broken ... in fact I've just logged in again, my new deal folder is gone, and my old folder from Friday has returned. Help!

Well, that's odd because I just tried it and it worked fine :)

Edit 12:28 Australian Eastern Standard time - Bill's right - it's broken - uploads are not working now.
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#5 User is offline   Brucemacl 

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Posted 2020-September-13, 20:46

Same problem here
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#6 User is online   pilowsky 

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Posted 2020-September-13, 20:55

But deals that I uploaded yesterday are accessible. Not very helpful though...
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#7 User is offline   paulg 

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Posted 2020-September-14, 00:58

I saw similar problems last night but they seem to have resolved themselves now.
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I don't work for BBO and any advice is based on my BBO experience over the decades
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#8 User is offline   diana_eva 

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Posted 2020-September-14, 01:06

There were some database problems for a few hours. They were fixed meanwhile, so please try again. Sorry for the inconvenience.

#9 User is online   pilowsky 

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Posted 2020-September-14, 01:21

just checked- it seems it was working but with a long delay.
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