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zoom slows card play

#1 User is offline   holpol1 

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Posted 2021-May-28, 15:33

When we have a family game of BBO we like to run zoom in the background so we can chat. However, after playing for a half hour or so, I start having a problem with card play. Clicking on the cards doesn't pull them from my "hand." I have to click a couple of times, and then the card jumps out. This slows the game for everyone, and is very frustrating for me. If I shut down zoom, BBO goes back to playing normally. We just upgraded our internet, and although when tested the upload speed varies considerably (85.6 mbps to 115 mbps download and 8 to 22 upload), it is supposed to handle multiple devises streaming multiple apps. I have tried running BBO on Safari and zoom on chrome but that doesn't solve the problem. I sent zoom a question and they said to uninstall and reinstall the desk top app, but I'm pretty sure that won't help.
Hasn't anyone else had this problem?
HolPol1
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#2 User is online   cherdano 

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Posted 2021-May-28, 15:56

Maybe your CPU is to slow. You could try without video.
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#3 User is offline   pilowsky 

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Posted 2021-May-28, 18:10

I have a similar problem - but it's intermittent.
When I ran network diagnostics it seems that one of my devices was/is having some kind of problem connecting to the modem.
Other devices work fine.
I tried running "speedtest" on three different devices and got three different results (in the same room).
I get exactly the same problem as you describe when the speedtest results are poor.
During one run the speed dropped to half midway.

One problem was that I used to have a wifi extender plugged in - sometimes this confused the computer.

A workaround is to run the video chat on a separate device (if feasible) - eg phone or tablet.

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#4 User is offline   holpol1 

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Posted 2021-June-03, 10:37

I tried that. Sometimes it helps, other times not.
thanks, though.
H
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#5 User is offline   holpol1 

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Posted 2021-June-03, 10:40

Yes, I think you're right. It does seem to be internet speed. But what puzzles me is that it only happens with zoom and BBO. Other times I can use multiple apps all at once and there's no problem. But, yes, also, using my phone for zoom, is probably the make do solution. Just very annoying.
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