Help
I have been using Bridgebase with my desktop pc just fine.
Recently I purchased a laptop so I can play bridge when traveling, but when I try to sign in using my laptop using the same account credentials as I use with my desktop, I can't login. Does BBO not allow signing in with a different device?
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Use same account from different computer?
#2
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Posted 2021-March-09, 16:01
ClarkNK, on 2021-March-09, 15:43, said:
I have been using Bridgebase with my desktop pc just fine.
Recently I purchased a laptop so I can play bridge when traveling, but when I try to sign in using my laptop using the same account credentials as I use with my desktop, I can't login. Does BBO not allow signing in with a different device?
Recently I purchased a laptop so I can play bridge when traveling, but when I try to sign in using my laptop using the same account credentials as I use with my desktop, I can't login. Does BBO not allow signing in with a different device?
What does "I can't login" mean? What happens after you enter ClarkNK, your password, and click Log In?
#3
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Posted 2021-March-09, 16:42
It shouldn't be a problem - I routinely log in on more than one laptop. What failure message do you get, and are you sure (if you use a stored password on your main device) that you're using the correct password on the laptop? Are you getting upper / lower case correct throughout?
#4
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Posted 2021-March-09, 19:10
Chas_P, on 2021-March-09, 16:01, said:
What does "I can't login" mean? What happens after you enter ClarkNK, your password, and click Log In?
I get the message "Connection closed: Incorrect User / password"
#5
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Posted 2021-March-09, 23:56
ClarkNK, on 2021-March-09, 19:10, said:
I get the message "Connection closed: Incorrect User / password"
Assuming you're entering your user name correctly, it sounds like you need to look harder at the password. Start with my suggestions above. If you have any uncertainty about a stored password, you can always use your login on the desktop to change it.
#6
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Posted 2021-March-10, 02:10
ClarkNK, on 2021-March-09, 15:43, said:
I have been using Bridgebase with my desktop pc just fine.
Recently I purchased a laptop so I can play bridge when traveling, but when I try to sign in using my laptop using the same account credentials as I use with my desktop, I can't login. Does BBO not allow signing in with a different device?
Recently I purchased a laptop so I can play bridge when traveling, but when I try to sign in using my laptop using the same account credentials as I use with my desktop, I can't login. Does BBO not allow signing in with a different device?
I think what happens next is a knock on the door from the international Bridge police. Maybe even Interpol. Who knows. Do they knock on doors or just tell national police who to arrest
I apologise for not being more specific but without knowing your location I do not know who is likely to be doing the investigation
#7
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Posted 2021-March-10, 07:53
Problem solved. I have my desktop set to remember password so I never see it when I login, and I had forgotten I changed it. So when trying to login with the laptop with the correct password, problem solved.
Blame it on a pandemic brain freeze.
Thanks to all who repsonded.
Blame it on a pandemic brain freeze.
Thanks to all who repsonded.
#8
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Posted 2021-March-10, 09:01
I'm glad it was easily solved.
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