fred, on Jun 15 2008, 08:37 AM, said:
barmar, on Jun 15 2008, 01:06 AM, said:
I'm experiencing a serious bug on a regular basis. I'm using Safari on a Mac, and when I play in a tourney (either a regular tourney or MBT), BBO Flash hangs at my first turn to bid. The bidding box doesn't come up, and none of the buttons react to clicks. If I close the window and login again, things then work. It only happens to the first tourney I join in a login session.
This started happening with the last 2 updates.
Thanks for letting me know about this.
If you can e-mail a screenshot to fred@bridgebase.com when BBOFlash is in this state that would be great. Also can you please let me know:
1) Do you use hand diagram mode or pictures of cards?
2) What screen resolution do you have?
3) Can you please try resizing the browser window when BBOFlash is in this state and let me know what you see?
4) Does this always happen or only sometimes?
I will arrange to transfer some BB$ to your account as a small way to thank you for your ongoing help and try to make up for the inconvience you are suffereing as a result of this bug.
I am trying to figure out what is going on myself, but this might be difficult since it appears to be a Safari-only bug and I do not have easy access to a Mac...
Fred Gitelman
Bridge Base Inc.
www.bridgebase.com
I don't think you'll get much from a screen shot -- it looks normal, but the bid box doesn't appear and buttons don't work. But I'll send one when I get a chance.
1) I use diagram mode.
2) My Mac at home is 1680x1050. My Mac at work has 2 screens with spanning, a small laptop screen and a large external monitor, but I don't remember the resolutions.
3) I'll try the resize thing and let you know.
4) I think it has happened every time since I played in an ACBL tourney or MBT since 6/7. Since the June 2 release, I played in MBT on 6/4 and I don't think it happened. And I just started an MBT now and it didn't.
Thanks for the BB$, although the inconvenience is minimal.
I usually hang out kibitzing while waiting. When I just joined and it didn't fail, I was in the registration screen, and also had my tourney history displaying (so I could answer #4). I had also cleared my cache as Uday asked.
I use the "In this browser" link, saved as a bookmark.
Other information: at work I use Flash 9.0.124, at home I use Flash beta 10.0b218.