[Lovera]

Support BBO - we've been under attack
Dear lovera



BBO faced a denial of service attack (DDoS) last Thursday, which put strain on our systems, leading to slowness and occasional malfunctions. This had been successfully resolved within hours of the attack.



Our tech team worked diligently to identify the source of the attack, implemented effective countermeasures, and restored normal operations.



You might be asking yourself, what is a denial of service attack. It's a malicious attempt to disrupt the normal functioning of a website by overwhelming it with a flood of internet traffic. In a DDoS attack, multiple compromised computers are used to send a massive volume of requests or data to a server. This flood of traffic exceeds the target's capacity to handle it, causing the service to become slow or completely unavailable to legitimate users. This is what happened to BBO last Thursday.



This all sounds a bit scary, and it is difficult to handle these situations. But we're up to the challenge, and in this instance we managed to get things under control quickly, without too much disturbance for our players.



Simply put, it's a shame that there are malicious types out there who just want to cause disruption. We need to stick together, as we're working hard to make sure that attacks of this nature don't happen again, and if they do, that we have all the necessary protocols in place to nip them in the bud.



We know we can count on your support, when we face issues like this. After all, this was an attack on our ability to play the game we love. Right now we're going to get back to the day job, to bring you the very best bridge experience possible.




Here's a summary of what happened
On Thursday, September 7, at approximately 4:30 PM US Eastern Time (10:30PM Central European Time) the BBO system became unstable. Our team identified the underlying cause as a denial of service attack, which put strain on our systems, leading to slowness and occasional malfunctions.



The situation was mitigated at approximately 8PM US Eastern Time (2AM Central European Time), and as of Friday, September 8 at 3AM US Eastern (9AM Central European Time) BBO became fully operational again.



Please don't hesitate to contact our support team on support@bridgebase.com if you have any questions relating to this.



And don't forget to follow us on Twitter (now X) to get all latest updates https://twitter.com/BridgeBase



As always, thank you for your patience and understanding.


The BBO Team

I've received today on my email (h 10:01 on Italy) this one (that although i don't see noticed in other topic).

[Lovera]

Now i've read [SOLVED] BBO System issue ... in BBO Announcements.

[Lovera]

The record-breaking cyber attack against the giants of the web:https://www.wired.it...oft-cloudflare/
I hope can be usefull.

I take this opportunity to point out what, for my part, I consider to be three anomalies or unusual facts: 1) the IT problems for BBO, through the control via "Today's Active Content", were reported by various people starting from the end of July ;2) from let's say October-November 2022 I noticed an out-of-average increase in people looking for a gaming partner;3) perhaps it's my suggestion and it's just a coincidence but the date of September 7th (later resolved by the BBO Team) is just a month before (=7 October) the beginning of the tragic events that we are all experiencing today, can there be a relationship?

[pescetom]

Lovera, on 2023-October-21, 02:42, said:

The record-breaking cyber attack against the giants of the web:https://www.wired.it...oft-cloudflare/
I hope can be usefull.

Nothing new for me there, but the video it proposed about Penetration Attacks was an eye opener.